Service Leadership

Service Leadership

Total Profit Solutions for IT Companies ™

Quarterly Solution Provider Performance

  • Product GM% - BIC Profit SPs: Q3-19 27.1%  Q4-19 26.2%  Q1-20 26.9%  Q2-20 25.4%
  • Product GM% - Median Profitability SPs: Q3-19 22.2%  Q4-19 22.6%  Q1-20 24.0%  Q2-20 21.2%
  • Product GM% - Bottom 1/4 Profitability SPs: Q3-19 18.6%  Q4-19 18.7%  Q1-20 19.4%  Q2-20 21.4%
  • Services GM% - BIC Profitability SPs: Q3-19 50.9%  Q4-19 49.3%  Q1-20 51.5%  Q2-20 50.2%
  • Services GM% - Median Profitability SPs: Q3-19 43.7%  Q4-19 40.5%  Q1-20 43.3%  Q2-20 41.4%
  • Services GM% - Bottom 1/4 Profitability SPs: Q3-19 37.6%  Q4-19 37.0%  Q1-20 34.3%  Q2-20 32.3%
  • SG&A% - BIC Profitability SPs: Q3-19 24.2%  Q4-19 25.1%  Q1-20 24.0%  Q2-20 24.3%
  • SG&A% - Median Profitability SPs: Q3-19 27.3%  Q4-19 27.2%  Q1-20 26.8%  Q2-20 27.1%
  • SG&A% - Bottom 1/4 Profitability SPs: Q3-19 32.0%  Q4-19 32.8%  Q1-20 28.8%  Q2-20 31.2%
  • EBITDA% - BIC Profitability SPs: Q3-19 19.5%  Q4-19 17.6%  Q1-20 20.5%  Q2-20 22.2%
  • EBITDA% - Median Profitability SPs: Q3-19 9.2%  Q4-19 7.6%  Q1-20 9.5%  Q2-20 10.1%
  • EBITDA% - Bottom 1/4 Profitability SPs: Q3-19 -0.9%  Q4-19 -2.1%  Q1-20 0.8%  Q2-20 -1.2%

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