Service Leadership

Service Leadership

Total Profit Solutions for IT Companies ™

Quarterly Solution Provider Performance

  • Product GM% - BIC Profit SPs: Q1-18 27.3%  Q2-18 26.3%  Q3-18 26.8%  Q4-18 27.2%
  • Product GM% - Median Profitability SPs: Q1-18 20.7%  Q2-18 21.7%  Q3-18 22.3%  Q4-18 21.2%
  • Product GM% - Bottom 1/4 Profitability SPs: Q1-18 8.6%  Q2-18 10.1%  Q3-18 12.7%  Q4-18 18.2%
  • Services GM% - BIC Profitability SPs: Q1-18 50.8%  Q2-18 51.0%  Q3-18 50.5%  Q4-18 49.6%
  • Services GM% - Median Profitability SPs: Q1-18 43.4%  Q2-18 43.8%  Q3-18 43.6%  Q4-18 41.3%
  • Services GM% - Bottom 1/4 Profitability SPs: Q1-18 32.4%  Q2-18 35.7%  Q3-18 35.2%  Q4-18 37.4%
  • SG&A% - BIC Profitability SPs: Q1-18 26.6%  Q2-18 25.4%  Q3-18 25.7%  Q4-18 26.2%
  • SG&A% - Median Profitability SPs: Q1-18 29.5%  Q2-18 28.7%  Q3-18 28.1%  Q4-18 27.9%
  • SG&A% - Bottom 1/4 Profitability SPs: Q1-18 31.9%  Q2-18 31.5%  Q3-18 30.5%  Q4-18 33.8%
  • EBITDA% - BIC Profitability SPs: Q1-18 18.3%  Q2-18 18.6%  Q3-18 18.6%  Q4-18 17.3%
  • EBITDA% - Median Profitability SPs: Q1-18 7.5%  Q2-18 8.1%  Q3-18 8.7%  Q4-18 6.9%
  • EBITDA% - Bottom 1/4 Profitability SPs: Q1-18 -1.8%  Q2-18 -0.3%  Q3-18 -0.5%  Q4-18 -2.0%

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