Service Leadership

Service Leadership

Total Profit Solutions for IT Companies ™

Quarterly Solution Provider Performance

  • Product GM% - BIC Profit SPs: Q3-20 25.5%  Q4-20 25.5%  Q1-21 26.1%  Q2-21 27.9%
  • Product GM% - Median Profitability SPs: Q3-20 20.8%  Q4-20 22.8%  Q1-21 21.0%  Q2-21 23.2%
  • Product GM% - Bottom 1/4 Profitability SPs: Q3-20 20.4%  Q4-20 20.4%  Q1-21 19.3%  Q2-21 20.8%
  • Services GM% - BIC Profitability SPs: Q3-20 48.9%  Q4-20 48.5%  Q1-21 49.5%  Q2-21 48.7%
  • Services GM% - Median Profitability SPs: Q3-20 42.8%  Q4-20 39.6%  Q1-21 44.4%  Q2-21 41.9%
  • Services GM% - Bottom 1/4 Profitability SPs: Q3-20 35.8%  Q4-20 34.7%  Q1-21 36.7%  Q2-21 35.3%
  • SG&A% - BIC Profitability SPs: Q3-20 24.0%  Q4-20 25.4%  Q1-21 24.0%  Q2-21 23.5%
  • SG&A% - Median Profitability SPs: Q3-20 26.9%  Q4-20 27.6%  Q1-21 26.9%  Q2-21 26.4%
  • SG&A% - Bottom 1/4 Profitability SPs: Q3-20 30.4%  Q4-20 35.9%  Q1-21 29.9%  Q2-21 31.4%
  • EBITDA% - BIC Profitability SPs: Q3-20 21.8%  Q4-20 21.1%  Q1-21 22.3%  Q2-21 21.3%
  • EBITDA% - Median Profitability SPs: Q3-20 9.8%  Q4-20 8.7%  Q1-21 10.6%  Q2-21 9.7%
  • EBITDA% - Bottom 1/4 Profitability SPs: Q3-20 0.2%  Q4-20 -5.1%  Q1-21 0.7%  Q2-21 -0.9%

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